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Frequently Asked Questions
What is Shop.co's browser extension?
What browsers are compatible with the Shop.co extension?
Is there a mobile version of the Shop.co extension?
What are the system requirements to run the Shop.co extension?
How does the Shop.co extension work? Does it really work everywhere?
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How can I delete my account?
How many payment methods can I add to my Shop.co account?
What payment methods does Shop.co accept?
How will I know which payment method I am using?
Can I still gain points with retailers through Shop.co?
See all 17 articles
How do I save something for later?
Can I check out from all stores at once with my Universal Cart?
I can't find an item I added to my cart...where is it?
Can I checkout of from my "Saved Items" page?
I want to buy something from my "Saved Items," what do I do?
See all 9 articles
Where do I find the Universal Cart Button?
How do I use Shop.co to buy something?
How do I add something to my Universal Shopping Cart?
How do I make changes to my Universal Cart?
Can I use and redeem coupons for retailers through Shop.co?
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I forgot my username and/or password for a retail account. How do I retrieve the information to add to my Shop.co account?
How do I know if my order was placed?
Do I get a receipt from Shop.co when I place an order?
How long is my order history available for?
What happens if the item sells out before Shop.co completes my order?
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How can I deactivate my account?
What happens if my payment method is declined?
How do I remove the Error message from my cart?
My order received an error, what do I do?
I got an error on my order...what happened?
How can I talk to someone at Shop.co?
I want a job at Shop.co! Who should I email?
I want to partner with Shop.co, who should I contact?
How can I give feedback?
You don't have a feature that I need, who can I tell?
Privacy and Security
Will my information be shared with third party companies?
What information is shared with the retailers?
What information is stored in my Shop.co account?
Can I share my account with friends and family?
What happened to Zen Shopping?
Can I still access my Zen Shopping account?
Can I use Shop.co?
What about the Zen Shopping app?
Who do I contact for support?
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Install Shop.Co Extension
Install Shop.Co Extension for Safari
Uninstall Shop.co Extension for Safari